Patient Information

What to Expect at An Appointment

Knowing what to expect at your first specialty appointment will help make the process easier for both you and your pet.

STEP 1
Get Settled

Please arrive about 10 minutes early to complete our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.

STEP 2
Meet Your Board-Certified Specialist

A member of our specialty team will review your pet's medical history and discuss their issues with you. There will also be time to ask any questions you may have.

STEP 3
Examination, Diagnosis & Treatment

Once our specialist has assessed your pet, you will be provided with a diagnosis and treatment options. The veterinary specialist will work with you to determine a treatment plan that will work for your pet.

Following your visit, we will also contact your primary care veterinarian and provide a detailed written report regarding your appointment and treatment plan.

Our Pet Care Philosophy

For those times when unique medical care is required, we act as an extension of your primary care veterinarian. We proudly serve pet owners and veterinarians in Tucson and beyond by providing advanced level services and procedures not generally available in family practice. 

We will work closely with your family veterinarian and our network of specialists to provide the best treatment possible for your pet. 

Payment & Financing

At Veterinary Specialty Center of Tucson, we'll help you navigate our options for payment and financing so you can focus on getting your pet the care they need.

• What types of payment options are available?

  Payment is expected at the time services are provided or when your pet is discharged. We accept payment via cash, check, Visa, MasterCard, American Express and Discover. 

  We also accept CareCredit and ScratchPay payment plan options.

• Are there payment or financing plans available for my pet’s care?

  We are happy to offer CareCredit and ScratchPay as financing options. Both offer an easy application process that will bring you results in minutes.

• Will I be provided with an estimate of costs?

  Before treating your pet, we will provide a good-faith estimate of the cost of our services. However, unforeseen circumstances may arise that influence the amount of your final bill. 

  We always discuss our written estimate with each client before they leave our facility, and require a deposit based on our estimate before providing any further treatment. 

• What are the fees associated with a specialty appointment?

  You are financially responsible for the initial exam fee and any diagnostics or treatment that you provide consent to for your pet’s treatment. This payment will be due at the time services are rendered.

  For further hospitalization, diagnostics, or surgery, we require a deposit upfront with payment in full due when your pet is discharged.

• What are the fees associated with an emergency visit?

  For all emergency exams, a deposit payment is required. Once the staff and doctors examine your pet, we will provide an estimate for treatment so a treatment plan can be determined. 

  For further hospitalization, diagnostics or surgery, we require an upfront deposit, with payment in full due when your pet is discharged.